Privacy Policy

Restorative Pathways – ABN 38 374 371 554

At Restorative Pathways, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy outlines how we collect, use, store and protect your personal data when you interact with our website, services, and offerings.

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What We Collect

We may collect the following types of personal information:

– Name

– Email address

– Phone number

– School or organisation name

– Role or position

– Billing or payment details (via third-party providers)

– Feedback, comments, or testimonials

– Website activity and usage data (via cookies and analytics)

If you participate in a program, workshop, or member community, we may also collect additional relevant information to support your experience.

2. How We Collect It

We collect personal information when you:

– Visit our website or engage with our content

– Register for an event, workshop, or webinar

– Sign up for our newsletter or free resources

– Fill out a contact or enquiry form

– Join a membership portal or online training

– Purchase a product or service

– Communicate with us via email or social media

We may also collect limited data automatically via cookies or analytics tools such as Google Analytics.

3. Why We Collect It

We collect personal information so we can:

– Deliver relevant products, services, and content

– Provide workshop and event information

– Process payments and registrations securely

– Respond to your enquiries or feedback

– Share updates and learning opportunities

– Improve your experience on our website

– Maintain a safe, supportive member community

You can unsubscribe from marketing emails at any time.

4. How We Store & Protect Your Data

We store personal information using secure platforms, encrypted systems, and password-protected tools. Some tools we may use include:

– Ivorey (CRM and email)

– Stripe or Square (payments)

– Zoom (event delivery)

– Google Drive or Dropbox (documents)

We take reasonable steps to prevent misuse, unauthorised access, or loss of data.

5. Sharing Your Information

We never sell or rent your personal data.

We may share your information with trusted third-party service providers as needed to operate our business (e.g., payment processors or email platforms). These providers are only given the data necessary to perform their function and are expected to keep your information safe and secure.

6. Use of Cookies

Cookies may be used to track website performance, remember your preferences, and improve the user experience. You can disable cookies via your browser settings, though this may affect some functionality.

7. Accessing or Updating Your Information

You can request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond within a reasonable timeframe and in line with Australian privacy law.

8. Your Rights (Australia)

You have the right to:

– Access the personal data we hold about you

– Request correction of inaccurate or outdated data

– Opt out of marketing communications

– Complain if you believe your data is being misused

If you have a privacy concern, we encourage you to contact us first. You can also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy as our business, tools, or legal obligations change. The latest version will always be available on our website.

10. Contact Us

If you have questions or need support relating to your personal information, you can contact us at:

[email protected]

www.restorativepathways.com.au